Beta

Telecom Sector Skill Council

Capacity Building

S.no

  Date

 Session name

 1

 10th Aug

 Being a superstar facilitator - Kolb's Experiential learning cycle

 2

 14th Aug

 Customer Experience

 3

 21st Aug

 Being a superstar facilitator - Adult learning: Andragogy

 4

 22nd Aug

 Cash Flow

 5

 28th Aug

 Being a superstar facilitator - Persona of a facilitator

 6

 29th Aug

 Rapport Building

 7

 4th Sept

 Being a superstar facilitator - Observation Skills

 8

 5th Sept

 Objection Handling

 9

 11th Sept

 Up-selling and Cross-selling (SMILE)



Link for the google form is - https://forms.gle/rYYKzoimpMg3YoQt9